Terms & Coverage
Warranty & Guarantee Terms
What's covered, what isn't, and how to file a claim.
Last updated: August 21, 2026
Our Guarantee
All garage door repairs and installations performed by Let's Roll Garage Doors are backed by a workmanship guarantee. If a covered repair or installation fails due to a defect in our labor, we will return and correct the issue at no additional charge for labor.
Workmanship guarantee period: 45-60 days from the date of service, unless a different term was specified in writing on your invoice or estimate.
Manufacturer Parts Warranty
Springs, cables, rollers, openers, panels, and other hardware we install are covered separately by the part manufacturer's own warranty. Manufacturer warranty terms and duration vary by brand and part, and are provided to you at the time of installation. We'll help facilitate a manufacturer warranty claim on your behalf whenever a covered part fails within its manufacturer warranty period.
What's Covered
- Labor defects directly related to the original repair or installation we performed
- Premature part failure covered under the manufacturer's warranty
- Improper adjustment, alignment, or installation error on our part
What's Not Covered
- Damage caused by accidents, vehicle impact, storms, or other external events after service
- Normal wear and tear unrelated to the original repair
- Issues caused by unauthorized repairs, modifications, or servicing by another company after our work was completed
- Pre-existing conditions or components not part of the original service scope
- Misuse, neglect, or lack of routine maintenance
- Cosmetic wear that does not affect the door's function or safety
How to File a Claim
If you believe a repair or installation we performed has failed within the guarantee period, contact us as soon as possible:
- Call or text (512) 947-4451
- Email letsrollgaragedoors@gmail.com
- Have your original invoice or service date ready, this helps us confirm coverage quickly
We'll schedule an inspection to confirm the issue is covered under this guarantee. If it is, we'll correct it at no additional labor charge. If the issue falls outside the scope of this guarantee, we'll always explain why and provide a transparent quote for any additional work.
Need to File a Claim or Have Questions?
Call us directly and we'll walk you through next steps.
Call (512) 947-4451